Make (Integromat)
Connect Empfio to Make for advanced automation workflows.
Overview
Make (formerly Integromat) can receive Empfio webhook events and trigger complex multi-step automations — update a CRM, send personalised emails, create tasks in your project management tool, and more. Make's visual workflow builder is especially powerful for multi-step scenarios.
Setup
Step 1 — Create a scenario in Make
- Go to make.com and create a new scenario
- Add a module: Webhooks → Custom webhook
- Click Add to create a new webhook
- Make will generate a unique webhook URL — copy it
Step 2 — Register the webhook in Empfio
- In Empfio, go to Settings → Integrations → Webhooks
- Click Add webhook
- Paste the Make webhook URL
- Select the events you want to trigger on
- Click Save
Step 3 — Detect the payload structure
- In Make, click Run once on your scenario
- In Empfio, perform an action that fires the event (e.g. create a test lead via the Playground)
- Make will auto-detect the payload structure from the first event received
- You can now use the payload fields in your subsequent modules
Step 4 — Build your automation
Add more modules to your scenario. For example:
- HTTP → call an external API
- Email → send a notification
- Google Sheets → log the event
- Slack → post a message
- Filter → only process certain events (e.g. only
booking.created)
Available trigger events
| Event | When it fires |
|---|---|
lead.created | A new lead is captured |
lead.status_changed | Lead status updated |
booking.created | An appointment is confirmed |
booking.cancelled | An appointment is cancelled |
conversation.escalated | AI agent escalated to a human |
See Webhook Events for the full payload reference.
Tips
- Use Make's filters to only process specific events (e.g. filter by
event == "booking.created") - Use routers to send different events to different branches of your workflow
- Make automatically handles retries if your downstream modules fail